Return Policy

Return Policy

Customer satisfaction is important to us.

Eligible Returns

You may request a return if:

  • The product is damaged
  • The wrong product is delivered
  • The item is spoiled upon arrival

Return Conditions

  • Notify us within 48 hours of receiving the order.
  • Provide photos of the issue when requested.
  • Product must remain unused whenever applicable.

Refund Process

We process approved refunds within 7–10 business days.

Non-Returnable Items

  • Opened food products
  • Perishable items after use
  • Products damaged by customer handling